Manager of Development Operations – Metro Atlanta

Reports to: Brooke Flowers, Executive Director

Start date: October 2019

Location: Atlanta, GA 

Position Filled By: September/October 2019

About OneGoal


Only 22% of students from low-income communities earn a college degree, compared to 67% of their peers from high-income areas. At OneGoal, we believe that all students – not just those with the best grades or the most resources – have the ability and deserve the opportunity to earn a postsecondary degree. What’s more, we have developed a solution that works, and we believe this problem is solvable within our lifetime.

We are looking for individuals who will join OneGoal during this unique window in time:

  • In just 10 years, OneGoal has grown from 32 students in one city to some 13,000 students in six regions.
  • OneGoal’s teacher-led,  in-school, three-year college access and success model is game-changing. While nationwide, only 22% of kids in low-income communities earn a postsecondary degree, 81% of OneGoal Fellows (students) enroll in a postsecondary institution and 86% of those who enroll persist one year later.
  • Over the next five years we have set our sights on unprecedented goals: first to attain a 60% graduation rate among Fellows and to develop new delivery models to dramatically grow our reach.
  • To learn more about our work within the Metro Atlanta  region in particular, please visit the Metro Atlanta page of our website here.

The Person


You believe – and your work has demonstrated your belief – that all students can earn a postsecondary degree and the life that comes with it. As the Manager of Development Operations, your mission is to contribute to all things development operations – from data-entry management and systems development to research and event planning/management. This individual’s work will help the region meet its $1.4M fundraising goal and maximize  regional systems that will enable our team to run efficiently.

This position will provide executive support to the Executive Director to ensure she efficiently executes tasks supporting the regional vision, use Salesforce to manage donor data needed to ensure effective and efficient development initiatives, lead behind-the-scenes event management and prospect research. Additionally, the Manager of Development Operations responsibilities include, but are not limited to:

Internal Development Operations 

  • Conduct prospect research and strategy to inform the fundraising pipeline and set up the team for year-on-year revenue growth.
  • Partner with Senior Director of Development (SDD) on fundraising forecasting and data related to the creation of a three-year development plan.
    • On a regular basis, maintain fidelity of all fundraising data, analyze data and run reports to show progress on donor strategies, and create tools and dashboards to support portfolio managers.
  • Process all gifts using systems developed by the national development team.
  • Support SDD with meeting prep and follow-up materials.
    • Preparing the Executive Director for external meetings by gathering necessary documents, details and equipment to meet objectives for each meeting.
  • Oversee the execution of small cultivation events including event project and data management, vendor relationships, invitation, and RSVP tracking.
  • Partner with Growth + Scale and Finance team to collect and keep accurate records of school payments.  
    • Create and maintain a system for invoicing schools and collecting school payments. 
    • Maintain a tracker so that the MDP and stakeholders on the Program Team understand where we are with regard to fee-for-service collection and their role in supporting the process.
    • Utilize DevTrack and/or the funding map to ensure we are aware of how much money has been collected for fee-for-service.
    • Build relationships within the Program Team and with partner districts to ensure all cash will be collected by the end of the fiscal year.
  • Ongoing Constant Contact maintenance and system improvement, in partnership with the National Development Team.
  • Managing the cadence of and preparation for all  logistical components of board meetings

Though OneGoal-Metro Atlanta’s Manager of Development Operations  is likely to see himself/herself/themselves in the following examples, these are not requirements.  These examples are designed to help you determine if this opportunity aligns with your own passion and purpose.   


You are a team player

  • You are always willing to roll up your sleeves for the benefit of the OneGoal mission.  
  • You also know when to ask for help.  
  • You believe in team harmony as well as healthy growth promoting conflict. 
  • You recognize that no single person is as strong as the group is together, and work to build culture in line with that of a strong, effective and fulfilled team.


You naturally exude a customer-service orientation

  • You thrive off of preemptively planning for unique needs and preferences of others. 
  • You receive fulfillment and see your value in setting others to thrive.
  • You are able to clearly see how your behind-the-scenes efforts contribute to the overall success of a project, team, or organization; you know how critically important your work is even though you may not consistently be in the forefront. 


You excitedly identify and confront challenges and opportunities.

  • You see challenges as opportunities to take your critical thinking skills and impact to the next level.  You operate with a strong sense of personal responsibility when it comes to solving challenges.
  • You analyze data and marshal resources to ensure tasks are completed.
  • You do not operate as a blind executor of pre-existing practices; however, you thoughtfully evaluate the systems and structures and ideate on ways to elevate effectiveness.


Execution is your wheelhouse and Adaptability is your middle name.

  • You get things done. People know you as someone they can depend on to come through for them. You are trusted by your colleagues because you follow through on your commitments and you circle back and close the loop on communication cycles.
  • You’ve demonstrated the ability to work diligently towards your goals and can comfortably pivot and try new strategies when challenges arise or priorities shift. 
  • You get energy from planning and from moving a project from start to finish and you are constantly thinking about the potential for impact with each action you take.  
  • Things don’t fall through the cracks with you because you understand what’s at stake.  You’re proactive in establishing personal systems and processes to ensure your ability to keep track of high volumes of information, to easily access it and to use that information to make data-informed decisions.  
  • Even though you are highly effective at executing, you don’t go at it alone. You know that collaboration and teamwork is key to innovation and you are comfortable investing people in a project and leading a project team towards a rigorous execution of your plan.


You care about the details and are strategic about systems development and management

  • You know that thoughtful, well-crafted external materials are considered a reflection of our organization’s health and management and ensure that everything we share externally is accurate and without errors. 
  • You are a strong planner and are constantly assessing your priorities to manage self/up/out on diverse projects, against competing deadlines and around unanticipated requests. This allows you to be responsive to the needs of others and solve problems as they arise. 
  • While you are process-oriented, you are not discouraged when things don’t go as planned because you’ve built contingency plans and are excited by challenges and problem solving. You have built scalable systems and efficient processes. 


You are committed to diversity and inclusion. 

  • You seek to understand and celebrate the unique identities of the individuals with whom you interact; you advocate for and elevate the voices of marginalized people and communities, especially those from which our Fellows come; you integrate your knowledge, skills and mindsets related to diversity and inclusion into every aspect of the work.  
  • You act on the belief that there are multiple perspectives on the world and understand that a person’s worldview reflects her/his/their own location in the social order relative to such factors as race/ ethnicity, class, and gender.  
  • You continuously build your understanding of privilege and oppression, especially within the context of our country, education system and college divide. 



  • Bachelor’s Degree (Preferred)
  • 2-4 years experience in either: development, operations, database management, event planning/management or similar experience (Strongly Preferred)
  • Experience with Salesforce data-entry and management or other development databases (Preferred)
  • Collaborative working style with a professional attitude, dependability and initiative
  • Exceptional organizational abilities and a disciplined attention to detail
  • Demonstrated ability to succeed in a fast-paced, innovative environment
  • Exceptional problem-solving skills and the ability to think critically and strategically
  • Excellent written and verbal communications skills

Our Team


Guided by a clear set of core values and beliefs, you will join an impressive group of more than 150 OneGoal staff across the country who believe in the untapped potential within students. The OneGoal team challenges themselves and others to regularly ask, “Is there a better way?”


The Tangible Good


We offer a competitive compensation and benefits package* which includes medical, dental, vision, short-term disability, life insurance, retirement matching, paid parental leave, and more. We also offer a generous paid time off policy, including 20 paid vacation days, 13 holidays and 6 wellness days.

*OneGoal reserves the right to change benefits at anytime according to business need.  


You Believe in People and are Committed to Equity and Inclusion.


You believe in an inclusive and culturally competent society and the essence of our commitment to diversity and inclusion. We believe that in order to create the change we seek, each person we hire brings a remarkable and diverse set of experiences, skills and characteristics that individually and collectively, will contribute to the radical change needed to move us towards a more equitable and just nation.


Throw Your Hat in the Ring


Apply by following the link below to submit an online application, which includes attaching an updated resume and cover letter explaining your passion and alignment to this position.

OneGoal is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, ethnicity, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, marital status, military status, pregnancy, or parenthood.