Manager of Program Innovation

Reports to: TBD, Director of Program Innovation, Chicago
Start date: March 15, 2022
Location: Chicago, IL
Application Deadline: December 17, 2021

Salary Range: $52,000 – $56,000 is the hiring salary range (i.e. the range a candidate could be offered to start) for this role.

About OneGoal


Despite decades of work and millions of  dollars invested, the degree divide continues to be one of our nation’s most complex and critical injustices, with deep roots in systems of oppression and racism.  Only 22% of students from low-income communities earn a college degree, compared to 67% of their peers from high-income areas. 

COVID-19 further exposed and exacerbated inequity, with communities of color and those in low-income areas impacted at disproportionately high rates. We are looking for individuals to join us in our fight for equity during this extremely critical time.

  • OneGoal has grown from a small afterschool program serving just 32 students in Chicago to a nationwide movement that is serving some 12,500 students in six communities.
  • Our model, honed over 14 years, has three core differentiators: A rigorous, culturally relevant content and experience, cohorts of students who can support each other over the course of three years, and a teacher who supports our most vulnerable students’ long-term ambitions.
  • 88% of OneGoal high school graduates enroll in a postsecondary institution and 79% of those who enroll persist one year after high school.

The Person


As the Manager of Program Innovation (MPI), your mission is to be an integral support for the Chicago Innovation Team (CIT). This role will add critical capacity to our region and organization’s ability to close the Degree Divide by testing ideas that go beyond the scope of our core program. You are responsible for expanding our pilot’s reach through creative logistical support of our outreach and engagement strategy. You are also supporting research and learning by centering students as users to optimize their experiences. Your work will ensure pilots achieve our impact goals through cycles of continuous user-centered improvement.  


You will do this by:

  • Summer Hub Marketing, Communications, and Engagement: Support the management, organization, and development of our marketing communications and engagement strategy, ultimately  resulting in double the number of users who are satisfied with our product and services. (40%)
  • Pilot Learning: Deepen our empathy and understanding of our user’s context and experiences by leading user engagement and research initiatives that support our overarching Summer Hub Engagement. Invest and engage early adopters and improve the usability and effectiveness of Summer Hub’s website and chatbot. (30%)
  • Pilot Implementation: Manage execution on self-led creative projects for the Chicago Innovation Team. (20%)


Though the Manager of Program Innovation is likely to see himself/herself/themselves in the following examples, these are not requirements. These examples are designed to help you determine if this opportunity aligns with your own passion and purpose.


You believe deeply in our Fellows and their ability to achieve their postsecondary dreams.

  • You believe that our Fellows face real systemic barriers towards achieving their greatest postsecondary aspirations, and that empowering their families, their teachers, and themselves to own their unique path will help them to overcome those barriers.


You are a compelling and creative communicator.  

  • You have a knack for developing simple, easy to understand content that speaks to the hearts and minds of your intended audience.
  • You have the ability to adapt messages to different audiences in order to inspire people to act. 
  • You discern the appropriate mode of communication to build investment, depending on the situation and audience.


You are a highly organized project manager.

  • You understand that the highest impact projects cannot be accomplished alone. 
  • You are committed to leveraging systems and processes for providing transparency in your process and clarifying roles and responsibilities so everyone has the information they need.
  • You follow through on your commitments because you know that your team is depending on you.
  • You know when to make adjustments and develop timelines that are at the intersection of ambitious and feasible.
  • You love developing and maintaining  organizational systems that make things easy to find and easy to use.


  You are an avid reader, analytical thinker, and continuous learner.

  • You love keeping up with the latest news, products, and innovations across various industries and sectors so that you are “in the know.” 
  • You analyze data and gather resources to ensure our students and school partners have what they need to make college possible.
  • You see challenges as opportunities to take your critical thinking skills and impact to the next level.  You operate with a strong sense of personal responsibility when it comes to solving challenges.


You value working collaboratively and innovatively.

  • You constantly strive to learn from and share learnings with your teammates, no matter your current knowledge or experience.
  • You know when and how to engage other key stakeholders to help you gather input and overcome obstacles. 
  • You thoughtfully evaluate the current approach and identify ways to increase our effectiveness through constant self-reflection.



  • Lived experience of the Fellows we serve (Preferred)
  • Some project management experience
  • Interest or some experience in content creation (making posters, graphics, videos)
  • Interest in narrative communications (storytelling, creative writing)
  • Familiarity with conducting interviews, surveys, focus groups; willingness to learn how to conduct qualitative research
  • Experience, exposure, or appetite for learning about user-centered design (preferred but not required)
  • Strong reading comprehension, synthesis, and analytical skills


This position requires that the employee be fully vaccinated for COVID-19 on or before the start date.  Consistent with applicable laws, OneGoal will provide reasonable accommodations for otherwise qualified employees and prospective employees with a disability (as defined by applicable law) or sincerely-held religious beliefs, provided that such accommodation would not result in an undue hardship on OneGoal.

Our Team 


Guided by a clear set of core values and beliefs, you will join an impressive group of more than 150 OneGoal staff across the country who believe in the untapped potential within students. The OneGoal team challenges themselves and others to regularly ask, “Is there a better way?” 


The Tangible Good 


We offer a competitive compensation and benefits package* which includes medical, dental, vision, short-term disability, long-term disability, life insurance, retirement matching, paid parental leave, and more. We also offer a generous paid time off policy, including 20 paid vacation days, holidays and 6 wellness days (flexible sick time). 

*OneGoal reserves the right to change benefits at anytime according to business need.  


You believe in people and the promise of humanity and are committed to equity and inclusion 


You believe in an inclusive and culturally competent society and the essence of our commitment to diversity and inclusion. We believe that in order to create the change we seek, each person we hire brings a remarkable and diverse set of experiences, skills and characteristics that individually and collectively, will contribute to the radical change needed to move us towards a more equitable and just nation.


Throw Your Hat in the Ring


Please use the “Apply For This Job Now” link at the bottom of this page to complete an application, which includes attaching an updated resume and brief cover letter explaining your passion and alignment to this position.


If you require a reasonable accommodation to submit an application or to participate in the application or interview process, please reach out to our Human Assets Team to request an accommodation. Our Human Assets Team can be contacted at


OneGoal is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of actual or perceived sex, race, color, ancestry, citizenship, ethnicity, national origin, religion, age, disability (mental or physical), sexual orientation, gender identity or expression, marital status, pregnancy, breastfeeding or related medical condition, parenthood, genetic characteristic or information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law.