Account Support Coordinator – District Partnership Program

Reports to: Alexander Hahn, Managing Director of Growth

Position Type: Non-Exempt
Start date: October 2021
Location: Highly preferred in Chicago, but flexible within the following states: Alabama, California, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Texas, Virginia, Washington D.C., Wisconsin

Salary Range: $43,000 – $49,000 is the hiring salary range (i.e. the range a candidate could be offered to start) for this role.

About OneGoal

 

Despite decades of work and millions of  dollars invested, the degree divide continues to be one of our nation’s most complex and critical injustices, with deep roots in systems of oppression and racism.  Only 22% of students from low-income communities earn a college degree, compared to 67% of their peers from high-income areas. 

COVID-19 further exposed and exacerbated inequity, with communities of color and those in low-income areas impacted at disproportionately high rates. We are looking for individuals to join us in our fight for equity during this extremely critical time.

  • OneGoal has grown from a small afterschool program serving just 32 students in Chicago to a nationwide movement that is serving some 12,500 students in six communities.
  • Our model, honed over 14 years, has three core differentiators: A rigorous, culturally relevant content and experience, cohorts of students who can support each other over the course of three years, and a teacher who supports our most vulnerable students’ long-term ambitions.
  • 88% of OneGoal high school graduates enroll in a postsecondary institution and 79% of those who enroll persist one year after high school.
  • In Fall 2020, OneGoal launched the District Partnership Program in Louisiana and Elgin U-46, IL, with a focus on achieving impact at scale through effective use of technology, a standardized culturally responsive post-secondary curriculum, and a train the trainer model

District Partnership Program Team

The District Partnership Program (DPP) team is a new team within OneGoal that is piloting a new program model. The District Partnership (pilot) Program is a system-wide postsecondary solution for districts committed to closing the degree divide in their communities.  Partner districts will transform the postsecondary pathway experience for students across schools by building the capacity of multiple adults already in those districts/schools who directly impact critical postsecondary outcomes. In partnership with OneGoal, districts will embed postsecondary success programs, systems, and tools into the fabric of K12 education.  From OneGoal’s perspective, an effective model will significantly reduce the cost to serve each student so that any district in the country can access and effectively implement the OneGoal program. 

DPP’s overarching goals are to: (1) improve student postsecondary outcomes in partner DPP districts, (2) reduce our reliance on philanthropy, over time, through larger investments of public dollars in the program, (3) support districts to institutionalize sustainable and system-level postsecondary practices and processes, and (4) hire, retain, and grow a highly talented DPP team that continuously innovates in support of our broader vision: to close the degree divide in America. 

The Role

 

The Account Support Coordinator will have a key role in ensuring our DPP Sales Team is successful in its efforts. You will bridge the work between sales and marketing, and help to develop and execute on the systems and habits that will strengthen our sales approach and efficacy. 

 

You will support the Sales Team through strong project management skills through:

  • Ensuring execution against our marketing strategy
  • Coordinating external presentations led by the DPP team 
  • Finalizing all pitch material to ensure consistency in messaging, and alignment to our overall strategy
  • Coordinating/executing submissions for conference proposal/presentations in support of building the OneGoal brand

 

You will support strong internal and external communication through:

  • Communication with our Marketing + Communications team to effectively project manage our Go-To-Market strategy
  • Outreach to conference organizers to understand speaking, partnership, or sponsorship opportunities
  • Collaboration with the full DPP Sales team to understand the needs to effectively sell
  • Leading and organizing project management calls with the Managing Director of Growth

The Person

 

You believe – and your work has demonstrated your belief – that all students can earn a postsecondary degree and the life that comes with it. The Account Support Coordinator is likely to see himself/herself/themselves in the following examples as they are designed to help you determine if this opportunity aligns with your own passion, purpose, skills, and experiences.

 

You are driven by a strong belief that all students deserve an equitable opportunity to achieve their greatest postsecondary aspirations.  

  • You are committed to embodying OneGoal’s core values, which are anchored in becoming an anti-racist organization.
  • You believe that students in historically excluded communities face real systemic barriers to postsecondary completion, and that empowering their families, their teachers and themselves to own their unique path will ensure they overcome those barriers.
  • You believe that districts play a critical role in achieving the type of scale we need to ultimately close the degree divide in our nation; they are our channel to scale.

 

You know “Sales” and can apply it to the field 

  • You understand the sales process
  • You understand the leading indicators that ensure key performance indicators connected to achieving sales/growth targets are achieved; you leverage data regularly to understand progress to goal against these indicators

 

You are comfortable in “the grey” and can establish “new” systems where none exist.

  • You see challenges as opportunities to take your critical thinking skills and impact to the next level.  You operate with a strong sense of personal responsibility when it comes to solving challenges.
  • You are curious, flexible, and comfortable leaning into the unknown to create change.
  • You can make important decisions with less than perfect information ensuring that perfect is not the enemy of good.

 

You build the capacity of others.

  • You are passionate about supporting the needs of others and pride yourself in providing best in class support.
  • You obsess over finding better ways to visualize data to help others identify key trends and insights. 
  • You are proactive in managing up to others to build capacity laterally and vertically. You take initiative to find “teachable moments” and model for others how to ask the right questions to learn from data.

Qualifications:

  • Bachelor’s Degree (Required)
  • Lived experience of the Fellows we serve (Preferred)
  • 1+ years of experience in sales support role (Highly Preferred)
  • Knowledge of the education space with experience supporting sales reps that sell  to school districts (Preferred)
  • Experience using Salesforce to manage and track sales opportunities (Preferred)
  • Comfort with ambiguity and operating in a start-up/growth environment (Required)

 

This position requires that the employee be fully vaccinated for COVID-19 on or before the start date.  Consistent with applicable laws, OneGoal will provide reasonable accommodations for otherwise qualified employees and prospective employees with a disability (as defined by applicable law) or sincerely-held religious beliefs, provided that such accommodation would not result in an undue hardship on OneGoal.

Our Team 

 

Guided by a clear set of core values and beliefs, you will join an impressive group of more than 150 OneGoal staff across the country who believe in the untapped potential within students. The OneGoal team challenges themselves and others to regularly ask, “Is there a better way?” 

 

The Tangible Good 

 

We offer a competitive compensation and benefits package* which includes medical, dental, vision, short-term disability, long-term disability, life insurance, retirement matching, paid parental leave, and more. We also offer a generous paid time off policy, including 20 paid vacation days, holidays and 6 wellness days (flexible sick time). 

*OneGoal reserves the right to change benefits at anytime according to business need.  

 

You believe in people and the promise of humanity and are committed to equity and inclusion 

 

You believe in an inclusive and culturally competent society and the essence of our commitment to diversity and inclusion. We believe that in order to create the change we seek, each person we hire brings a remarkable and diverse set of experiences, skills and characteristics that individually and collectively, will contribute to the radical change needed to move us towards a more equitable and just nation.

 

Throw Your Hat in the Ring

 

Please use the “Apply For This Job Now” link at the bottom of this page to complete an application, which includes attaching an updated resume.

 

If you require a reasonable accommodation to submit an application or to participate in the application or interview process, please reach out to our Human Assets Team to request an accommodation. Our Human Assets Team can be contacted at 773-321-2630 or HumanAssets@onegoalgraduation.org

 

OneGoal is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of actual or perceived sex, race, color, ancestry, citizenship, ethnicity, national origin, religion, age, disability (mental or physical), sexual orientation, gender identity or expression, marital status, pregnancy, breastfeeding or related medical condition, parenthood, genetic characteristic or information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law.